What information do we collect?
We collect information from you when you subscribe to our email newsletter, register for courses or in person workshops, fill out forms or surveys.
When registering for a course or workshop, you will be asked to enter your name, company name, company business address, position, emailing address and phone number.
We also collect information via surveys to help us further understand your business queries and requirements.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience. Your information helps us to better respond to your individual needs.
- To improve our product offerings. We continually strive to improve our offerings based on the information and feedback we receive from you.
- To improve customer service. Your information helps us to more effectively respond to your member eCourse and support needs.
Note: If at any time you would like to unsubscribe from receiving future email marketing newsletters, we include unsubscribe options at the bottom of each email as per the international SPAM ACT 2003.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
How can you access or update your information?
If your Personally Identifiable Information changes, or if you no longer desire our services, you may correct, update, delete or deactivate it by:
- Updating your profile in the member area (Decant Digital members)
- Emailing us at firstname.lastname@example.org
- Unsubscribing from the relevant email marketing correspondence
Yes. Cookies are small files that a website or its service provider transfers to your computers hard drive through your web browser (if you allow) that enables the websites or service providers systems to recognize your browser and capture and remember certain information.
What’s our security policy?
Decant Digital uses PayPal & Stripe (payment gateways) for its online credit card transactions. Both PayPal and Stripe process online credit card transactions for millions of global transactions, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed externally on the PayPal or Stripe websites. Decant Digital cannot see or access your credit card details. For more information about PayPal and online credit card payments, please visit www.paypal.com and for Stripe, please visit www.stripe.com
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property or safety.
Third party links
This policy was last modified on 3 February 2021.