WORDPRESS SUPPORT + MAINTENANCE PACKAGES
Never Worry about your WordPress Website Updates, Backups or Security again!
Are you struggling to keep your WordPress website running smoothly?
Website updates and health maintenance are important aspects to stay competitive, and a professionally maintained WordPress website leads to more clients and improved sales.
Sadly in 2022, you can’t just set it and forget your website. Those WordPress themes, plugins and files need to be updated every so often to fend off malicious people who seek out website vulnerabilities, costing you valuable resources and adding unwanted stress.
If you’re struggling to keep your WordPress website current, running smoothly and adding value to your business…
That’s where we can help.
By offering tailor-made care and maintenance solutions, we can provide you with a stress-free experience and peace of mind on any website maintenance. At the same time, you can keep focussing on your regular business operations.
We offer ongoing, reliable and affordable website support, delivered in a timely and professional manner.
WE OFFER PEACE OF MIND
Whether you run a small wine or tourism business or a larger hospitality organisation, we can respond to your requirements and provide you with the support you need.
WordPress Site Backups
Your website is backed up regularly and stored on our external secure cloud servers. In the event that your site is compromised, you can be back up and running within the same day with our rollback services.
Theme + Plugin Updates
From core updates through to plugins – your website needs to be updated regularly to eliminate security risks and maintain performance. We keep your site up-to-date to reduce risks and ensure it’s running smoothly.
Security Monitoring
Our security scans work in real time to alert us if any suspicious activity is happening to your website. If someone is trying to hack your website, we will implement measures to prevent it.
Database Optimisation
The more you update and utilise your website, the more likely it is to bloat or corrupt the database. We will clean your database regularly to ensure ongoing peak performance.
Monthly Reporting
Our monthly report helps you understand what we have been doing in the background to ensure your website performs and how your site plus keywords are tracking online.
Priority Support
We commit to responding to requests in under 24 hours and completing WordPress updates or maintenance projects within 48 hours unless major redevelopment is required.
We don’t just build websites, we help you ensure your WordPress website continues to run at its optimum and supports your business 24/7/365.
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The Decant Digital team can offer ongoing, reliable and affordable WordPress management website solutions, delivered in a timely and professional manner.
FOUNDATIONS
Basic package for small wineries, breweries, distilleries, tourism operators, cafés, restaurants & bars to get started online.- Daily Website Backup
- Core Theme & Plugin Software Updates
- Security & Vulnerability Scans
- Broken Links Scan
- Empty Spam & Trash
- Database Optimisation
- Tracking of 5 keywords
- Detailed Quarterly Report
- 15 Min Technical Support Time (does not roll over & extra time invoiced at standard rate)
- Priority Support via Email Ticketing System
ESSENTIALS
Essential package for wineries, breweries, distilleries, tourism operators, cafés, restaurants, boutique hotels & bars to shine online.- Daily Website Backup
- Core Theme & Plugin Software Updates
- Security & Vulnerability Scans
- Broken Links Scan
- Empty Spam & Trash
- Database Optimisation
- Tracking of 15 keywords
- Detailed Monthly Report
- 30 Min Technical Support Time (does not roll over & extra time invoiced at standard rate)
- Priority Support via Email Ticketing System
POWERHOUSE
Pro package for wineries, breweries, distilleries, hotels, large tourism operators & tourist destinations to flourish and thrive online.- Daily Website Backup
- Core Theme & Plugin Software Updates
- Security & Vulnerability Scans
- Broken Links Scan
- Empty Spam & Trash
- Database Optimisation
- Tracking of 30 keywords
- Detailed Monthly Report
- 60 Min Technical Support Time (does not roll over & extra time invoiced at standard rate)
- Priority Support via Email Ticketing System
- These support packages are for WordPress websites only.
- All prices are in Australian Dollars and include GST.
- No lock in contracts – you can pay monthly or yearly. We offer a discount on yearly packages.
NEED YOUR SITE FIXED QUICK?
Sometimes you just need a quick fix and we are more than happy to help you withyour one off small project. Every WordPress issue or task we undertake is handled by an experienced WordPress expert. Our aim is to ensure that your issue is sorted efficiently and that you are happy with the service you have received.
Contact Us For Your Next Project
No matter your WordPress support needs, we have options to assist you keep you website content, database and themes updated and running smoothly.
Ready to get started?
We’d love to talk about your next project. Give us a call on 0457 592 736, or drop us a line and we’ll get in touch.
